About Roynac

Our Commitment To You
Authenticity At Roynac we have a dedicated product integrity team who have been trained by world renowned brands to identify the difference between authentic and fraudulent products, and ensure we only sell authentic products. This Roynac team works across all areas of the business to ensure our products, from Commodities to technology and beyond, can be bought with confidence. Product quality We stock the world’s leading brands along with a diverse selection from our merchant partners to bring to you the best quality and range of products available. Our products are inspected and meet strict quality control standards before they are shipped to you. If you have any concerns about a product you have received, please contact our customer service team via chat Email at welcome@roynac.com Best market price We believe in fair, everyday pricing on authentic products you can trust and an exceptional shopping experience. Our friendly customer service team is available 24/7, every day of the year. Reach out to them anytime via chat or by email to welcome@roynac.com Fast service We offer same or next day delivery, on your terms. We will always show you the best delivery options based on your product choice and delivery address.
Roynac Marketplace
Roynac is an easy and secure platform for people to discover and shop the products they love. With fast delivery, easy payment and return options and a 24-hour customer service, find everything you need at competitive prices. All our products are backed by our authenticity promise and Roynac warranty.
Hours of operations
Get In touch with our Roynac customer service team by email to welcome@roynac.com, online chat, and social media channels are open 24/7, to ensure a smooth shopping experience for you.
Our communication channels
Roynac can be contacted via Live Chat, Email: welcome@roynac.com on Social - We're on Facebook, Twitter, Instagram, Reddit and LinkedIn. We're always looking for ways to make your shopping experience more enjoyable. Get in touch with us!

Fees on Roynac

How do fees work on Roynac?
Listing your products on Roynac.com is totally free and without any products limitation. The only fee that we apply is 10% on each sales via Roynac.com. We prefer to offer full transparency in our fees policy and keep everything as simple as possible to help you grow your sales worldwide.
How do I get paid?
Getting paid with Roynac.com is very simple. Indeed, Once you have delivered your products to your customer, and your customer confirm that all is delivered as per his expectation, Roynac.com will release your payment within 5 working days only. This is the fastest payment ever offered in a Industrial Marketplace.
Do I need a credit or debit card to create a shop?
No, a credit or debit card is not required to create a shop. To be verified as a seller you have the choice to use either a credit card or to register via your bank account.
How VAT Works on Roynac?
VAT stands for value-added tax. It's a tax based on the consumption of goods and services that are commonly found in the EU and selected other regions of the world. VAT is also known as JCT in Japan and GST in New Zealand and Australia. VAT may be charged to buyers on their purchases (“VAT on Items Sold on Roynac.com”) as well as to eligible sellers on their paid seller fees ("VAT on seller fees”).

Report a Problem on Roynac

I can't sign in to my Roynac account
To sign in to your account, you can enter the email address you used to register. Your password is also required. And you could also use your created user name used during your registration. If you still have issues, click the contact page. Be sure to include your full name and any other identifying information to help us find your account. We’ll be happy to help out.
How do I report a problem with my order?
If you haven’t received your order or the item you received is not as described, you can report a problem to Roynac by opening a case. The only way for Roynac to formally intervene is for you to open a case. Start by visiting your Purchases and reviews page. Find the transaction and click either: I haven’t received this item or Item isn’t as described

Open Your Shop on Roynac

How do I contact the seller about an item?
Each seller on Roynac.com manages their own inventory and orders. If you have questions about an item you’re interested in or about a recent purchase, you’ll need to contact the seller directly for help. Sellers can answer questions about: Item details Shipping information Return and exchange policies Order issues—if you have not received your order or if it's different than it was described on Roynac In most cases, you'll contact the seller using "Send Message Box". This Roynac's on-site messaging system.
What do I need to do to create a shop on Roynac ?
It's easy to set up a shop on Roynac. Create an Roynac account (if you don’t already have one), set your shop location and currency, choose a shop name, create a listing, set a payment method (how you want to be paid), and finally set a billing method (how you want to pay your Roynac fees).
What can I sell on Roynac ?
Roynac.com provides a marketplace for Business to Business. You can list any industrial products.